We’ve made changes to our sign in and renew process

To ensure your information is kept safe and secure in accordance with the Privacy Act, we require the use of a unique personal email and password to access your account to renew your membership and update your information.

First time logging in: If you have been a member previously, and this is your first time logging in to renew, you will need to create a password. Please use the unique email you have given us previously for this step, as your member account is linked to this information.

Returning Member Login: If you have been a member previously, and already have a login and password, please login as normal. If you have forgotten your password, you can setup a new one here.

If you experience any difficulty, have changed email address, or something a little odd is happening with your experience of renewing, please feel free to contact us at [email protected] or call 0800 255 266 and we would be happy to help you.